Our review management platform is designed to make your business shine!
We help you monitor your customer reviews on over 200+ review sites such as Facebook, Google, Yelp and many more.
Getting reviews is simply a matter of asking. Our system automates the review generation and collection process.
Our system segments negative reviews based on the customers intent giving you another chance to win back the customer.
Let your best reviews make you shine. Automatically share your best reviews on Facebook and Twitter
Why are Reviews Important?
1. Everyone Reads Reviews
93% of U.S. consumers check online reviews before dining or shopping. *1
2. Extremely Influential
72% of consumers trust online reviews as much as personal recommendations from friends and family. *2
3. Bad Reviews Hurt Your Business
4 out of 5 consumers reverse their purchase decisions based on negative reviews. *3
REVIEW MONITORING FEATURES
- Monitor 100+ major, minor and industry-specific review sites for new reviews
- Respond directly to Facebook and Google reviews from one dashboard
- Get review alerts or send to clients or staff based on custom criteria
- Coordinate and manage team responses with simple status and notation tools
- Prevent negative customer feedback from landing on social media
REVIEW GENERATION FEATURES
- Customize email and text message campaigns, templates, timing and sequence
- Automate sending, follow-up, removal and de-duplication of campaign recipients
- Share access to simple, branded forms for customer on-boarding and opt-in
- Measure performance with open, click and conversion tracking
- Extend campaigns to all customer interactions with email signature snippets, widgets
- Exercise complete creative control over email, SMS and MMS templates
REVIEW MANAGEMENT FEATURES
- Collect reviews via customized “review funnel” landing pages and widgets
- Embed review collection widgets on business websites, social pages, etc.
- Provide a mobile-optimized customer experience through the funnel
- Generate reviews on 100+ target major, local and industry sites
- Smart auto direct automatically directs reviewer to best possible review site
- Segment positive vs. negative feedback to pre-empt negative reviews
- Guide customers with clear instructions and conversion triggers for 100s of sites
- Engage customers with coupons and offers
REVIEW MARKETING FEATURES
- Auto-share positive reviews to social media profiles
- Automatically display your latest and greatest reviews as “social proof” on your website with our Review Widget.
- Control SEO-friendly rich-snippet/schema markup for reviews and aggregate rating
REVIEW FUNNEL FEATURES
- Drive customers into customized review funnels.
- Email/SMS drip campaigns
- Email/website widgets
- Embed review collection widgets on business websites, email signature snippets, social pages, etc.
- Setup multiple, recurring reports on any schedule
- Schedule recurring reports via Web and PDF